Store Locator Plus® for WordPress › Forums › Store Locator Plus › Before you Post in the forum please READ Guidelines:
Tagged: help
- This topic has 1 reply, 1 voice, and was last updated 8 years, 6 months ago by Cici.
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June 6, 2016 at 2:18 PM #31863CiciKeymaster
When posting provide your WPSLP Plugin environment found under the SLP plugin Info.
General Guidelines on requesting support.
1) Please Start a new post , do not add to someone else’s post unless you are answering their specific question.
- do not list multiple issues in one post unless they are pertaining to one add-on. Example : Import/export issue under Power add-on.
2) Provide versions, including the SLP add-ons you may have. Best method to provide this info is to capture a screenshot , under the Info tab , provide your SLP Plug-in environment
3) Provide the site url page you are having issues with example: htps://mysite/locator
You may also relay to the forum the steps you took to test the issue or changes you made to your site that fixed the issues.
There are thousands of users’ sites that currently have the Store Locator Plus Plug-in with Add-ons installed using varying themes, PhP versions, hosting sites, and each with their own configurations Because of the many variations and uniqueness of each site, please do not add your comments or “me too” to another persons forum post even if the topic title looks familiar. This is called “glomming”, and adds a new date stamp and often your site is not using the same versions,configuration, etc.
We read oldest posts first.
If you are requesting assistance from anyone on the SLP team for Support it is imperative to provide the information as outlined above.
- Note: Avoid posting images of the front end of your actual site.
- The only screenshot needed is the one of your SLP Plugin environment fiund in the back end. If you provide us the site url we will inspect as needed.
Many questions can be resolved by reviewing the documentation site
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June 6, 2016 at 5:20 PM #32124CiciKeymasterSimple rules:
Please do Not add to this post. Start a NEW topic
post a separate question ,provide your plugin information and url for your site , do not add on to other’s questions.
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